Provide your Europuntos membership number when booking a room and during check in. Bookings must be registered under the member's name. Accumulate one point per 1000 bolivars spent on rooms in our hotels in Venezuela, and 70 points per dollar spent in locations outside of Venezuela.
Keep in mind that points can take up to 15 days after checkout to be reflected in your account. If the points are not posted to the account during the specified period, you should fill out the form for missing points and attach the bill for your hotel stay.
If the bill cannot be included, print the form and send both documents via fax to +58 (212) 902.25.08.
You can easily redeem Europuntos for hotel stays in standard rooms or superior rooms; all you need to do is log into your Europuntos account or contact us at the Europuntos Customer Service Center 0-800-EURORES (387.67.37).